Hairdressers Refused to Shave Depressed Teen’s Matted Hair and It Broke Everyone’s Heart

Beauty rituals may not be the first thing you think about in relation to mental health, but when an American hairdresser told her story about a teenage client with depression, thousands responded. Kayley Olsson, a 20-year-old student hairdresser in Waterloo, Iowa, posted on Facebook on Tuesday about a girl who came into her salon with densely matted and tangled hair.

“Today I had one of the hardest experiences – I had a 16-year-girl come in who has been dealing with severe depression for a few years now,” Kayley wrote in the post, which has been shared over 55,000 times. The teen had explained to Kayley she “felt so down and so worthless she couldn’t even brush her hair, she only got up to use the restroom.”

The teenager had a school photograph scheduled and she asked the salon to cut off all her hair because she couldn’t face the pain of combing out the matted knots and tangles. But Kayley and her colleague Mariah Wenger, who are both beauty therapy students, refused to shear the teen’s waist-length hair.

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